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Within a few days of making the decision to outsource to BMS, you will receive a
new client packet that will contain a contract, database setup form, and a few other
forms like your tax ID number and electronic claims submission applications. Once
we receive your contract and database setup information, a BMS representative will
be contacting you to review the information for accuracy, to schedule the data entry
training, and to review the “go live” timeline.
Since BMS builds your database from the ground up, the process can take up to 10
working days to complete your database and your training. It can take 2 to 6 weeks
to get approval from payers to submit electronic claims for you so getting your
information early in the process will speed up your payments. Using accurate information
is essential to this process, so several checks are scheduled into the startup.
In the meantime, anything we cannot bill electronically will be billed on paper.
Once you “go live” and begin entering charges, the claims billing process
takes 1 to 4 days to complete. Charges that can be billed electronically are billed
within 72 hours, depending on what days of the week we receive the claims. Paper
claims are billed out within 2 to 4 days unless we have to attach treatment documentation.
These processes are completed on a daily basis (Monday through Friday), so if you
enter your data daily, your bills will go out daily. Depending on the payer and
approval to bill electronically on your behalf, you should start receiving payments
within 30 to 40 days of entering charges. Within 60 to 90 days you should see the
full financial impact of our services. If you are a “New Startup Practice”
the process may take 60 to 90 days before you receive your first payment from a
particular insurance payer. As a “New Vendor,” the insurance payers
will need to set your practice up in their system before they can issue a payment
to you.
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